Great Team= Productive Results.
Finding and selecting individuals with the potential to do the job is a matter of looking for a confident attitude, a cordial tone of voice, a sense of humor, and a warm personality. Certain jobs require sensitivity to the mood of the caller and the ability to respond to the most demanding situation with a calm and competent demeanor, while other jobs entail proper explanation of services and attentive listening. These characteristics are indicators of how enthusiastically the prospective RDI employee will practice and enjoy their profession.
Beyond these traits lie a range of essential skills including problem solving, sales, computer, speech, smooth reading, spelling, manual dexterity, data entry, and the ability to quickly acquire and apply product and service knowledge.